Shipping policy
Shipping from Wisconsin
Physical orders ship from Sun Prairie, Wisconsin. Available delivery destinations, shipping options, and charges are shown at checkout before payment. Carrier transit estimates are separate from our order processing time.
Order processing
Our standard processing time is 1–2 days. If we need additional time for your order, we will contact you using the email address provided at checkout.
Order help
For an address correction, delivery issue, or missing or damaged item, email hello@astrokidsclub.com with your order number. Please contact us promptly if you need to correct an address before shipment.
Digital membership
Mission Crew is delivered digitally and has no shipping charge. Your first guide is sent by email after payment. See the membership page for monthly delivery and renewal details.
Contact
Astro Kids Club, 1161 Twisted Branch Way, Sun Prairie, WI 53590, United States. This is a mailing address, not a walk-in shop.
